If you are reading this, it means that your issue is most possibly caused by outdated theme and plugins, which we detected while checking your website. Please follow the next steps to fix.
STEP 1: Update the theme
The procedure is the same for any theme
1.7 How to update the theme
STEP 2: Update the plugins
If you think you already did, probably you didn’t do it right.
The procedure is not the same as for the other WordPress plugins.
- Go to Appearance > [your theme] activation
- Click “Go to [your theme] Plugins”
- Update the plugins in the list
>> PLEASE REMEMBER TO DELETE YOUR BROWSER CACHE
STEP 3: If it still doesn’t work:
- Remove the purchase code
- Add it again
- Repeat the “Update the plugins” procedure
CANNOT ADD PURCHASE CODE?
If you see a confirmation message but the code is not stored, it means it’s in use on another website. Envato license allows the usage only on 1 website at a time. If you changed URL, you can request a reset using this form: