1.9 Troubleshooting

“404 ERROR” fix:

If you see 404 error pages instead of custom post pages, go in Settings > Permalinks and Save.
If you want to pick a good permalink setting, choose “custom” and use


“Are You Sure You Want To Do This” fix:

This error depends on a memory limit, here’s how to fix it.

VERY IMPORTANT: depending on your server configuration, only one of the following methods works. If you are not expert on these things, ask to your server provider to increase the upload and execution limit of your server.

  1. HTACCESS method: add this in the .htaccess file of your server
    php_value memory_limit 128M
    php_value post_max_size 128M
    php_value upload_max_filesize 128M
    php_value max_execution_time 1800
  2. Wp-config.php method: If you get problems related to memory whilst importing the demo content, edit your wp-config.php in the root of your WordPress website, by adding these lines of code:
    define('WP_MEMORY_LIMIT', '64M');
    define( 'WP_MAX_MEMORY_LIMIT', '256M' );
  3. php.ini method: create a text file, call it php.ini and put this text in it:
    upload_max_filesize = 64M
    post_max_size = 64M
    Then upload this php.ini in the WordPress root folder.

If you still have trouble, please refer to the official guide here: http://codex.wordpress.org/Common_WordPress_Errors#Maximum_execution_time_exceeded


“The theme is missing the style.css stylesheet” fix:

If you see this error, it means that you are trying to upload the entire product package instead of the correct theme zip file. Please unzip the product folder in your computer and upload only the theme zip file and the child theme’s zip file.

NOTE: If you are installing the theme with the automatic installer and you get an error message “Are You Sure You Want To Do This?” this means that your server configuration doesn’t allow the upload of the file due to its size. We can work around this by uploading the theme via FTP.
In alternative, try the following solution: